![]() ![]() Please do not tell me to uninstall and reinstall my printer drivers, I have done that several times and it has not helped. Windows will take additional steps to further troubleshoot. There might be problems with HP Deskjet 3520 series (Network). This time however I clicked on "View detailed information" and as I scrolled down under Issues found there was this message: It came back with the message "Troubleshooting couldn't identify the problem" (It always says that). This last time I ran the Trouble Shooter to see if that will finally find something and fix it. Installed the printer using the most resent software from HP. I go down to Show Hidden Icons and click on the printer icon which tells me there is nothing in the printer que.ĭeleted all the printers from Devices and Printers (including the virtual printers Windows sets up).ĭeleted all the software on my system that has anything to do with my HP printer.ĭownloaded the most resent software and drivers from HP. The Mail print menu goes away but nothing prints. In the mail print menu that appears I check to make sure I am printing to the printer I want to use (the only one defined on my system). When I try to print from Mail I open the drop down menu and click on print. Printer is a HP 3520 All In One with all the latest drivers and software installed (3 times). Running Windows 10 Home with all updates applied. If these steps do not correct the problem, please contact Dell Technical Support.I do not print often but when I do I need it to work. Click the Print a test page button then click Finish to exit the wizard.If you are unsure select Do not share this printer. Choose if the printer should be shared, with this personal computer acting as a print server, then click Next.Printer name may be changed if wanted, or leave as default and click Next.Select the correct model from the list if applicable, then click Next. ![]() Some driver packages may include drivers for more than one model or variant.In the Install from Disk dialogue click OK.Select the driver (*.inf) file, in this case dp5330.inf, and click Open.If, as in this case, your version of Windows is newer than those listed, use the latest operating system version with the correct architecture. Operating computer folders are also common, for our example we select WINXP_VISTA_64 meaning 64-bit drivers for Windows 2000, XP and Vista.Language options are often present, in our example we select English.In this example, we are choosing Post-Script. We are then presented with a choice between PCL (Printer Command Language) and PS (Post-Script) drivers.Different driver packages have slightly different folder structures. Note: The instructions in this step are a general guide using one driver package as a figure. In this case, we select the Printer folder first. Often the driver is a few directories deep.Go to the extracted files and click Open.If prompted for Additional Port Information, under Device Type, select Standard and Generic Network Card then click Next.Uncheck the option for Query the printer and automatically select the driver to use, then click Next. In the Hostname or IP address field, enter the IP address of the printer.Select Add a printer using a TCP/IP address or hostname and click Next.Click "The printer that I want is not listed" to manually setup the printer. The Add Printer dialogue opens and begins to search for available printer.The HP DeskJet 2755e is nearly identical to the HP DeskJet 2755, but there are a few performance differences, and it comes with a free six-month subscription to HP Instant Ink. On the top menu bar, click Add a Printer. The 'official' driver is part of a Windows 10 Store app called HP Smart which works about as well as you'd imagine a Windows 10 Store app to work.Click the Start Button or press the Windows Keyboard Button and type Control Panel to filter to the Control Panel Icon.Note: Exact instructions for your model of printer can be found in the User Guide. ![]()
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